3 of 3 Technical Support Jobs in Bournemouth

Ready to elevate your career? Join us as a Technical Support Team Supervisor in our Operations/Engineering department. Lead a team of graduate engineers providing remote support for heat networks and IoT systems. Office-based, full-time role with a competitive salary of £35,000 to £45,000. Role Highlights: - Oversee daily operations of the technical support team. - Ensure ticket resolution quality and timeliness. - Provide coaching and training. - Develop support documentation. Key Responsibilities: - Supervise graduate technical support team. - Monitor and assess ticket resolution quality. - Provide coaching and performance feedback. - Assist with performance reviews. - Collaborate with engineering teams to resolve issues. - Maintain internal documentation and training guides. - Support onboarding of new … team members. - Recommend process improvements. Essential Skills & Experience: - Knowledge of heat networks or heating systems. - Experience in technical support or as a heating/controls engineer. - Familiar with ticketing systems like Fresh Desk, Zendesk, or Jira. - Strong communication and organisational skills. - Experience in documentation and training content. Key Competencies: - Leadership & team management - Process-driven approach - Technical literacy More ❯

Technical Support Team Supervisor - Heat Networks & IOT - Bournemouth - £35 to £45k depending on experience. Hello Recruitment is delighted to be recruiting a Technical Support Team Supervisor for an energy based business who specialise in delivering heat networks and IoT based systems based In Bournemouth. You will be responsible for overseeing a team of graduate engineers who … will be delivering technical support, making sure tickets are resolved promptly and to time and to customer satisfaction. In addition you will deal with onboarding new members of staff and training them accordingly, conducting performance reviews and development plans to nurture the team. The ideal person would be someone who has previous exposure to heating systems, controls or … IoT environments. Someone perhaps who has been out in the field or conducted technical support who may now want to be based from the office in a leadership style role. The role comes with an attractive salary of between £35000 and £45000 depending on experience and the opportunity to grow with a sizeable business. More ❯

Technical Support Assistant - Bereavement Offices Bournemouth & Poole Crematoria Monday to Friday - 37 hours per week £15.08 per hour Weekly Paid Long Term Work Pin Point Recruitment are working on behalf of BCP and we are looking for a Technical Support Assistant The Ideal Candidate Attention to detail and methodical approach to work at all times ensuring More ❯