Are You Passionate About the Satellite Space? Join Us as a TechnicalSupport Engineer Location: Cornwall, UK Salary: Competitive DOE What’s in it for you? Career Growth: Join a thriving team and develop your skills in a dynamic environment with clear advancement pathways. On-Site Work: Work in a collaborative environment, engaging directly with your team and … Impactful Work: Play a crucial role in supporting advanced satellite communications technologies for a global client base, including government and maritime sectors. Training & Development: Engage in continuous learning and technical training to enhance your expertise in satellite and network technologies. Supportive Team Culture: Collaborate with a dedicated team, fostering mentorship and knowledge sharing. Your Role: As a TechnicalSupport Engineer, you will be a vital part of our global support team, ensuring the smooth operation of intricate satellite communications systems. You will provide top-tier technicalsupport while resolving complex customer inquiries across a range of technologies, including IT infrastructure, firewalls, and satellite antenna systems. Key Responsibilities: Customer Interaction: Manage and respond to More ❯
TechnicalSupport Engineer/Field & Remote Support EngineerLocation: Redruth, Cornwall, UKFull-Time, PermanentAs a TechnicalSupport Engineer/Field & Remote Support Engineer you will play a key role within the Global TechnicalSupport Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering.Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members … and supporting the shift Team Lead with operational guidance.Key Responsibilities of TechnicalSupport Engineer/Field & Remote Support EngineerRespond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded.Provide 2nd line technicalsupport across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke More ❯
TechnicalSupport Engineer/Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a TechnicalSupport Engineer/Field & Remote Support Engineer you will play a key role within the Global TechnicalSupport Team, providing high-quality 1st and 2nd line support for a worldwide customer base across … a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and … mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of TechnicalSupport Engineer/Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technicalsupport across multiple systems and services using multi-carrier bearers (Ka More ❯
TechnicalSupport Engineer (NOC) Redruth, Cornwall Candidates must be eligible for SC Clearance Up to c£32,000 per year (+ £3.5K Shift-Allowance) The Opportunity: My client are a communications company and they are currently looking for a TechnicalSupport Engineer to work within their Network Operations team. This role is a shift based role … shifts on a 4 on 4 off shift rota basis so you must be willing to work shifts. In this role you, will provide first class Customer Service and TechnicalSupport covering both network infrastructure and customer facing equipment as well as covering IT, Networks, Firewalls, Satellite antenna systems and web traffic filtering rules. You will also monitor … operate and maintain the internal systems and databases within the Global Customer Support Centre, ensuring proactive management of process and procedures for the benefit of other team members and their customers. Skills and Experience: Practical experience of IP networking (CCNA/JNCIA etc.) is highly desirable In-depth technical knowledge of at least some of the following customer More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum (plus excellent company benefits)
The client is a leading global provider of Satellite Communications and IT Support services to the Government, Maritime, and Defence sectors. With a 55-year track record of technical excellence and a strong international presence, they deliver mission-critical communications solutions across a diverse range of sectors. As part of their ongoing growth, they are now seeking a … NOC TechnicalSupport Engineer to join their team in Redruth, Cornwall. Main Purpose of the Role: Provide first and second-line technicalsupport for satellite communications services via the Network Operations Centre (NOC). Monitor, diagnose, and resolve technical faults across satellite networks and associated systems. Ensure customers receive prompt, professional, and effective technical support. Key Responsibilities: Monitor satellite and terrestrial network systems to identify and address service issues. Provide real-time support for end users, field engineers, and internal teams. Carry out fault diagnosis and troubleshooting of hardware, software, and network issues. Escalate complex faults to senior engineers or third-party suppliers where required. Maintain accurate and detailed records of incidents More ❯
Position: TechnicalSupport Engineer Job ID: 2394/4 Location: Cornwall Rate/Salary: £30-£34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list of … our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: TechnicalSupport Engineer Typically, this person will act as a proactive Shift Engineer in a global TechnicalSupport team, assisting in mentoring and guiding 1st and 2nd line … support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the TechnicalSupport Engineer: •Strong commercial awareness with the ability to More ❯
