Morson Talent are currently seeking an IMOS TechnicalSupport Officer based out of RNAS Culdrose, this will be on an ongoing contracting basis. About: Provide front-line technicalsupport for the Merlin Helicopter fleet at RNAS Culdrose. In this key customer-facing role, you will ensure timely and effective resolution of technical issues, supporting aircraft … availability and airworthiness under the IMOS contract. Act as the primary contact for technical queries from Forward and Depth maintenance units. To include daily face-to-face liaison with Forward and Depth units. Coordinate with internal teams (IMOS Engineering, Yeovil departments, LMA, Avionics Alliance) to deliver high-quality support. Provide technical advice within scope of approvals against publications … risks where necessary. Liaise with the Merlin Delivery Team and Depth Managers to ensure task feasibility and meet required timelines. Attend customer and supplier meetings, producing reports, briefings, and technical presentations as required. Identify trends or recurring issues affecting cost, availability, or customer satisfaction, and drive root cause analysis. Maintain adherence to business and engineering processes, proposing improvements where More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is seeking a skilled and enthusiastic Transmission TechnicalSupport Engineer to join our TechnicalSupport Services team, ideally located within commuting distance of our NOC in St Ives, Cambridgeshire. The role involves providing 2nd …/3rd line mission-critical support to Managed Services customers, working independently and collaboratively with colleagues, the Network Operations Centre, and Field Engineering teams. Prioritising and resolving faults within SLA Updating customers and fault tickets regularly Supporting NOC engineering tasks Delivering system solutions for builds and upgrades Offering technical consultancy for tenders Conducting internal/external training Participating … in the emergency on-call rota What youll bring? 10+ years in telecoms installation, commissioning, and support Expert in CWDM/DWDM fault finding (Huawei, Ekinops, Ciena, ADVA) Skilled in optical/ethernet testing (BER, RFC2544, Y.1564, OSA, OTDR) Strong PDH/SDH and IP networking knowledge Familiar with Nokia, Keymile, Marconi systems and NMS platforms Excellent problem-solving More ❯
Morson Talent are currently seeking an IMOS TechnicalSupport Officer based out of RNAS Culdrose, this will be on an ongoing contracting basis. About: Provide front-line technicalsupport for the Merlin Helicopter fleet at RNAS Culdrose. In this key customer-facing role, you will ensure timely and effective resolution of technical issues, supporting aircraft More ❯