2 of 2 Technical Support Jobs in Glasgow

Technical Support Specialist (Part-time Contract – 1 day/week for 6 months) Location: Glasgow preferred/Scotland Duration: 6 months (1 day per week) The Data Gals is supporting their client undertaking a key digital transformation project to migrate the existing solution (currently on Drupal 7, PHP 5, MySQL 5) to a modern, secure, and fully supported … platform hosted in Azure. We are seeking a Technical Writer to work alongside the PHP Developer and project team to ensure all technical documentation remains accurate, structured, and aligned throughout the migration. Responsibilities Develop and maintain clear, consistent, and up-to-date project documentation. Work closely with the PHP Developer to capture technical details relating to Drupal … development, PHP, MySQL, and Azure hosting setup. Create and update system documentation, API references, configuration guides, and change logs. Document migration processes, security protocols, and system dependencies. Support the creation of user facing technical documentation as needed. Ensure documentation meets accessibility and compliance standards. Requirements Proven experience as a Technical Writer or similar documentation focused role. Strong More ❯

Walter Everett is a specialist recruitment agency, and we are currently supporting our client in the search for a talented and driven Technical Support Engineer - Network and Security to join their team in Glasgow. What You’ll Be Doing Key Responsibilities Technology Administration and Operations Carry out configuration tasks in compliance with technical and security policies. Deliver … accurate and timely support for queries, incidents, events, and change requests. Proactively monitor infrastructure and resolve issues. Respond to and recover from incidents in line with service level agreements. Participate in an on-call rota to ensure 24x7 operational support. Software Management Perform maintenance on systems, including patching and version updates. Support audits and capacity planning activities. Analyse … and mitigate security vulnerabilities. Project Support Assist with project-related infrastructure changes and modernisation. Create and maintain technical documentation for design, build, and operational procedures. Support environment automation to streamline deployments and configurations. What Experience You’ll Bring Skills and Experience You’ll have a proven track record in supporting infrastructures across a range of technologies. Experience More ❯