Technical Support Jobs in North Yorkshire

5 of 5 Technical Support Jobs in North Yorkshire

Technical Support Supervisor

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Technical Prospects Ltd
Technical Support Supervisor Offering £30,000 - £34,000 Basic Salary plus Benefits Office based in the Harrogate area. Our client is an established and well-respected engineering business. Due to continued growth, they are currently recruiting a Technical Support Supervisor to join their Technical Support team and provide accurate technical advice or support to both internal and external customers relating to their own products and all relevant regulations. Technical Support Supervisor Key Responsibilities Manage and support the Technical Support Team whilst looking for ways to improve. Support both internal and external customers with technical product queries. Advise on product selection, specification, operation, installation, and maintenance. Logging product faults and complaints, problem solving and fault finding, identifying any common faults, and escalating these for investigation. Suggest solutions and possible technical improvements where possible. Support More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Support Engineer Tier I

york, yorkshire and the humber, united kingdom
Hybrid / WFH Options
Action1
and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support … phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and … solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability More ❯
Posted:

Technical Support Engineer (Zend Framework / PHP) - Global Software company

york, yorkshire and the humber, united kingdom
Hybrid / WFH Options
Hawksworth
Position: Technical Support Engineer (Zend Framework/PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are … impressive software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • Basic networking and shell scripting If the above sounds like you and More ❯
Posted:

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

york, yorkshire and the humber, united kingdom
Hybrid / WFH Options
Hawksworth
Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are the most impressive … software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our client … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • Basic networking and shell scripting If the above sounds like you and More ❯
Posted:
Technical Support
North Yorkshire
25th Percentile
£24,000
Median
£26,000
75th Percentile
£28,000