1 to 4 of 4 Technical Support Jobs in Redditch

Job Role: Technical Support Specialist Location: Redditch Salary Range: £45,000 - £50,000 + Benefits Our client, a leading global supplier of equipment and services to packaging and label manufacturers, is on the lookout for a talented and ambitious Technical Support Specialist to join their growing … expertise and a presence in more than 50 countries, our client continues to drive innovation and shape the future of packaging worldwide. Key Responsibilities – Technical Support Specialist Assist the Field Service Scheduler by advising on appropriate Technicians and managing the planning board in their absence. Follow correct technical procedures using the Salesforce process. Provide support to the Technical Service Manager on both internal and external projects. Coach and mentor Apprentices and Field Service Technicians. Manage Technical Reports for Service Factories. Aid project teams with major projects, upgrades, and installations. Maintain profitability within the Service more »

Graduate Technical Support (Engineering/Lighting) Redditch - Birmingham £23,000 - £28,000 + Progression Opportunities + Training + Company Pension + Performance Based Bonus + Life Insurance Are you a Graduate from an Engineering or Electrical background that wants to join a continually growing company with unparalleled progression … profitable business, founded nearly 100 years ago they are industry leaders operating in a variety of sectors. In this role you will be providing technical support and dealing with escalated tickets from suppliers, customers and employees. You will be dealing with customer queries and give advice on the … products. The ideal Graduate Technical Support will hold a qualification in the engineering or electrical industry. The role: Providing technical support Giving product advice and dealing with customer queries Dealing with suppliers, customers and employees The person: Qualification in engineering or electrics Commutable to Redditch Reference more »

Graduate Technical Support (Engineering/Lighting) Redditch - Birmingham £23,000 - £28,000 + Progression Opportunities + Training + Company Pension + Performance Based Bonus + Life Insurance Are you a Graduate from an Engineering or Electrical background that wants to join a continually growing company with unparalleled progression more »

their field. They have rapidly grown since establishing 5 years ago, this opportunity is to join their customer services team. You will gain a technical knowledge of their products and support customers through their sales journey. This position is full time Monday-Friday 8am-4pm in the office. … The ideal candidate would have been in a role which required a technical knowledge previously and have experience within a customer service role. Key Duties and Responsibilities: Provide expert technical advice and troubleshooting support to customers via email and online chat platforms regarding products. Assist customers in … selecting the right products based on their specific needs and applications. Actively participate in online forums and groups to answer questions, provide technical insights, and foster a positive brand image. Analyse and interpret technical data and documents. Resolve customer inquiries efficiently and accurately, ensuring high levels of customer more »