5 of 5 Technical Support Jobs in West Yorkshire

Role Our Technical Support team are responsible for providing direct technical support with a customer centric focus. This position will see you take a place within our platform technical support team, to provide excellent support in resolving all technical issues. The post … the technology industry more widely and an enthusiasm and willingness to learn new skills. Key Responsibilities Customer Satisfaction Ensure the delivery of high-quality technical support Ensure customer service response is timely and accurate Ensure that your responsibilities are met so the overall tech support team is … exceeding expectations regarding performance. Meeting defined metrics/benchmarks. Making sure that standards and processes are followed. Processes and Procedures Triage, investigate and resolve technical support requests. Coordinate support issues between customers and 3rd party vendors Communicate appropriately internally and to customers Establish best practices throughout the More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are the most impressive … software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our client … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • Basic networking and shell scripting If the above sounds like you and More ❯

Fancy a Support role with a difference? Would you like to learn to code or maybe travel to client sites in Europe? If you have good SQL knowledge (selecting, updating & deleting), SQL scripting, functions and stored procedures is desirable and ideally an interest in code (c#), then this could … SLA response times are adhered to SQL and .NET small development tasks - typically existing customer extensions/requests or fixes as a result of support calls Report & dashboard generation using inhouse tools for customer deployment The support team are typically involved in various installations and will work alongside … developers and then on a hyper-care basis to support the knowledge transfer from development to support team. The role is hybrid, with 3 days a week in the office, as well as a 24/7 support element, usually 2 days on and 10 days off. More ❯

Technical Project Manager S3 Financial Support Multiple locations page is loaded Technical Project Manager S3 Financial Support Multiple locations Apply locations Milton Keynes Bradford Santander House - Sheffield Santander House - Glasgow City Quays - Belfast time type Full time posted on Posted Yesterday job requisition id Req Technical Project Manager S3 Financial Support Multiple locationsCountry: United Kingdom Interested in part-time, job-share or flexible working? We want to talk to you! Join our community. Are you ready for an engaging opportunity that will allow you to make a difference? We are currently seeking an enthusiastic … IT Technical Project Manager to join our dynamic team within the Financial Support IT department. Here we play a crucial role in supporting customers who are facing financial difficulties and require our bank's assistance. By joining us, you will not only have the chance to help these More ❯

for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯