1 of 1 Technical Writer Jobs in the East of England

Role: Technical Communications Specialist Location: Bedford (Hybrid) Hours: Full time, 9am–5pm Mon–Fri Salary: Up to £50,000 An excellent opportunity has now arisen for a Technical Communications Specialist to join our client’s successful team. Who are we? We’re recruiting on behalf of a successful UK-based B2B SaaS company. They’re seeking an experienced … Technical Writer to step into a Technical Communications Specialist role and overhaul their customer support documentation across written and video formats. Benefits: • Hybrid working following probation • Casual dress • Company pension • Cycle to work scheme • Life insurance • Sick pay Duties of a Technical Communications Specialist: • Audit existing documentation and support patterns • Create a complete internal knowledge base … guides for complex processes • Establish documentation standards and style guides for future consistency • Train the support team on documentation best practices What we would like from you: • 3+ years’ technical writing experience within B2B SaaS • Ability to translate complex technical concepts for different audiences • Experience with modern documentation platforms (e.g. GitBook, ReadMe, Intercom) • Strong understanding of customer support More ❯