1 of 1 Technology Roadmap Jobs in Worcestershire

with experience of running IT operations, IT Service or Infrastructure with experience of leading teams, who is able combine a strategic, pragmatic approach with practical experience whilst delivering technology services that fulfil our firm's business objectives. Role and responsibilities Operational Management System Performance - Ensure all IT systems are reliable, secure, and optimised for performance. Service Delivery - Lead … line with agreed SLAs. Managing Escalations and Major incidents and supporting change adoption. ITSM Tooling - own, manage and develop the ITSM tooling to improve process and embed more functionality. Roadmap -Work alongside the other IT teams to deliver the IT roadmap. Infrastructure - Support IT infrastructure, including cloud environments, networks, and on-premise systems. Leadership and Collaboration Team Leadership - Lead … processes. Policies - Develop and enforce IT policies and procedures to standardise practices across the firm. Innovation and Strategy Continuous Service Improvement - Seek opportunities to enhance IT operations, leveraging technology to improve efficiency, security and service quality. Innovation- keeping updated with industry trends and emerging technologies to keep the firm ahead in its IT capabilities. About You Experience and More ❯