Contact Center Manager
- Hiring Organisation
- Corecom Consulting
- Location
- Greater Leeds Area, United Kingdom
Contact Centre Technology & AI Manager Leeds (Hybrid) Competitive Salary + Bonus (Upto £45,000) We're looking for a Contact Centre Technology & AI Manager to take ownership of a large-scale customer contact environment, with a particular focus on telephony, dialler technology, customer routing and AI-driven … customer engagement. This role sits at the intersection of technology, operations and customer experience. You'll be responsible for ensuring the contact centre technology estate is fit for purpose today, whilst helping shape how AI and automation are used to improve customer outcomes in the future. The Opportunity ...