Telecoms Support Desk Engineer
- Hiring Organisation
- SCG Midlands
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
Telecoms Support Desk Engineer Location: Quinton, Birmingham Salary £30,000 - £35,000 The Telecoms Support Desk Engineer is responsible for providing high-quality remote technical support for telecommunications and unified communications (UC) systems. The role focuses on incident fault resolution, service request handling, system … configuration, and customer support, ensuring services are restored promptly and in line with SLAs. This position requires strong telecoms and, structured troubleshooting skills, excellent customer communication, and accurate documentation, while working closely with internal engineering teams and third-party suppliers. Responsibilities: Act as a first and second-line support ...