Telecoms Provisioning Engineer
Coleshill, Warwickshire, UK
In Technology Group
Job Title: Telecoms Provisioning Engineer Salary : £30-35k Location: Coleshill, Birmingham We are looking for an experienced Telecoms Support Desk Specialist to join our technical support team in Coleshill. If you have a strong background in troubleshooting and supporting broadband, phone systems, Wi-Fi, VoIP … routers, modems, and network infrastructure for both residential and business telecom services. Assist with fault diagnosis and service restoration for broadband, VoIP, and mobile telecoms, ensuring minimal downtime. Ensure that all issues are logged accurately in the ticketing system, tracking progress and providing detailed updates to clients. Collaborate with … recommendations to improve network performance and customer experience, such as optimising Wi-Fi coverage or resolving latency issues. Required Skills & Experience: Proven experience in telecoms support or similar IT service desk roles, with hands-on knowledge of telecom systems including VoIP, broadband, Wi-Fi networks, and PBX systems. Strong More ❯
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