Remote Senior Technical Account Manager - SaaS / Software
- Hiring Organisation
- grabjobs
- Location
- Basildon, Essex, UK
customer with a positive experience and a product that meets their needs. Experience Requirements: 5+ years in a Technical Servcies role in software, telecommunications or in customer service, call/contact centre and/or service delivery. Demonstrated technical problem solving proficiency Software and/or Telephony. Excellent analytical … networking knowledge and VoIP technology exposure Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48 Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP) Understanding of basic scripting fundamentals Understanding of TCP/IP and internet fundamentals Software, telecommunications and IP Telephony ...