Product Support Analyst
- Hiring Organisation
- Red Top Resources Ltd
- Location
- Newbury, West Berkshire, Berkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £34000/annum
eventually) personal knowledge of the system and its operation, or reproducing bugs and using the Jira system to assign to development for rectification, then test the fixes. This is not a traditional fast paced customer support role. There is a relatively low volume of enquiries with each enquiry often … developments. Previous experience of problem solving in a software/application support role will be a distinct advantage. Experience of SQL, Java-based software, automated testing, Google Workspace, or data and IT security would also be beneficial, although not essential. Please note this role requires being on-site in central ...