Senior QA Engineer
- Hiring Organisation
- Focus on WD
- Location
- Windsor, England, United Kingdom
digital transformation programme, ensuring high-quality customer journeys across voice, web, mobile, and chat platforms . Key Responsibilities Design and execute end-to-end test strategies across voice (IVR/IVA), web, mobile (iOS/Android), and chat Create test plans and cases covering intent handling, ambiguity resolution … testing and validate KPIs (conversion, engagement, containment, resolution) Required Skills & Experience 12+ years in IT, including 6+ years in QA Experience in manual and automated testing Strong knowledge of QA methodologies (white-box & black-box) Experience with test automation tools Agile/Scrum experience Strong analytical, problem-solving ...