2 of 2 Ticket Management Jobs in the City of London

service improvement. You will need proven experience working with the following: Oracle Procurement (PPM) and associated procurement processes Supporting operational workflows, query resolution and ticket management Analysing business processes and system documentation to spot improvements Process mapping and documentation Stakeholder management and communication Working independently within … eligible to obtain SC clearance. Interested? Please apply below. Oracle Procurement Support, Oracle PPM, Procurement Operations, Service Delivery, Business Operations, Process Mapping, Ticket Management, London, Hybrid, Contract, Inside IR35 ...

health, reducing churn and increasing customer lifetime value Building Customer Success processes, workflows and playbooks from an early starting point Developing support operations including ticket management, escalation processes and knowledge resources Identifying opportunities to use AI and automation to improve the customer experience Reviewing and developing ...