Virtual Chief Information Officer (vCIO)
- Location
- Newcastle upon Tyne, England, United Kingdom
roles clear and avoid duplication, this role does not own: Technical assessments and alignment reviews (Technical Alignment Manager) Proposal writing and commercial documents (Bid Management) Service ticket management, project delivery, escalations (Customer Success/Project & Service Delivery) Order and renewal administration (Customer Success) Targets & Success Metrics QBRs … over time (i.e. through increased product adoption) Client case‐study and reference agreements secured Opportunity value identified and passed to Customer Success/Bid Management (contributing to our non‐recurring revenue goals) Contribution to the ongoing development of our standards and client‐facing materials Client Portfolio & Capacity ...