Service Design & Transition Analyst
Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Howdens Joinery
Howdens Joinery are looking for a Service Design & Transition Analyst to join our Service Delivery team in Northampton in a permanent, full-time position The Service Design & Transition Analyst ensures the seamless integration and transition of new or modified services into our operational environment, thereby maintaining service quality and continuity. What will I be doing … Supporting the Service Design & Transition Manager to ensure that projects, new services, releases, and changes move smoothly from development into production. - Responsible for identifying, co-ordinating and managing service acceptance/service readiness activities you will ensure that new & changed services are delivered to meet customer user requirements before going live. - Completing the necessary Service documentation required for new … and have the necessary Service documentation, skills and knowledge transferred prior to going live. What do I need to qualify for this role? - Practical knowledge and experience of Service Transition/Service introduction and ideally some Service Design. - Process design, management, and documentation/authoring skills; with strong ability to chair, facilitate and lead meetings, workshops, and other such More ❯
Employment Type: Permanent
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