1 of 1 Transition Management Jobs in County Antrim

IT Services for Telefónica Tech within the Policing sector Leading the design and implementation of managed service operations and project delivery Leading the development of an IT life cycle management, designing services, taking service strategy, and building processes, procedures, into operational runbooks and guides across the department. Leading the introduction of key IT service roles and processes needed to … act as the bridge between the customer and internal and external IT suppliers. Liaise with program/project/transition management to plan and manage the effective transfer of ICT services to new service designs. Defining the standards required for the existing Telefónica Tech IT teams to adopt ITIL based service management Support the core frameworks that … years' experience in designing, implementing, and delivering enterprise level IT Managed Services. ITIL Qualified Experience of managing ITIL processes across service towers and third parties (SIAM) Experience at senior management level in a large, complex customer facing organization Proven experience in developing and implementing IT strategies to achieve transformational levels of change and efficiency Experience (desirable): Advanced academic background More ❯