2 of 2 Trend Analysis Jobs in York

on the system – and analyse the results of the health check – ensuring to report anything to necessary stakeholders. Ensuring action is taken against any trend analysis Arranging STO, and Emergency CR as required from the monitoring analysis Being aware of all CST changes that could impact our More ❯

by identifying opportunities for service enhancements and efficiencies. What You Will Do Understand the contracts supported and the responsible business areas Conduct reporting and trend analysis Participate in customer service reviews Build strong relationships with customers and internal teams, including handling escalations Collaborate across teams to ensure service More ❯