13 of 13 UX Research Jobs in the South East

You'll be leading the Digital Customer Experience team within Product, setting and leading the design strategy for our customer experience across our website and Apps, and accountable for UX Research, UX Ops and Content. We have a strong UX Ops and research team, so someone more experienced in service design, cross-channel … UX and UI design experience would be required in this role. Also, someone fairly dynamic with a strong personality to lead the team What you'll need to succeed Shape the design vision and strategy for our digital channels, working with product teams to ensure we build a delightful end-to-end experience for our customers. Collaborate with teams … an impactful experience for our customers, and ultimately meet partner and business goals Accountable for setting CX standards, communicating and driving performance against these Powering the development of our UX Research, UX Ops and Content strategies, capability and team growth, in line with our wider CX vision and strategy Eventually, it may include line management of More ❯

our patient-facing digital consultations and doctor-facing decision making tool. Role Purpose We are looking for an experienced, outcome-focused UX Designer/Researcher to lead user research and experience design across our digital healthcare products. This is a hands-on, end-to-end role focused on understanding and improving how patients, clinicians and other users … engage with our services — from early-stage discovery to live product optimisation. This is a fantastic opportunity to manage user research in an established Product led business. You will collaborate closely with Product Managers, Clinical Teams, Data Analysts and Engineers to explore user needs, test hypotheses, and design research-led experiences that deliver measurable value. You … pixels. Key Responsibilities Research strategy and Execution Develop the roadmap for research activities aligned with business objectives and product goals. Lead qualitative and quantitative user research across discovery and live product areas. Select and apply the most appropriate research methods for the task at hand (e.g., interviews, usability testing, field studies, diary More ❯

Product Designer (UX/UI) A leading global fintech organisation focused on delivering secure, instant, and innovative payment solutions that connect customers to their end users, anytime, anywhere. With a purpose rooted in digital transformation, the company offers agile and tailored alternatives to traditional banking through reloadable and non-reloadable programs. They pride themselves on collaboration, innovation, and diversity. … generation, enterprise-wide payments platform. The team's strength lies in its cross-functionality, bringing together varied skills and perspectives to deliver outstanding payment experiences. As a Product Designer (UX/UI) , your goal is to make digital products intuitive, efficient, and enjoyable for users. You will conduct research, craft personas, design user journeys, and create interactive … behaviours; develop personas and journey maps Create mock-ups, wireframes, storyboards, and prototypes to test and refine ideas before development Collaborate with product managers and engineers to bring intuitive UX/UI design solutions to life Build clear and logical information architectures that support strong navigation and usability Champion accessibility and inclusivity in all user interfaces Use discovery sessions More ❯

UX Researcher for Commercial insights3-4 Months InitiallyRemote/Hybrid (Some travel required for meetings)Inside IR35 My client a top Global company are currently looking to recruit an UX Researcher for Commercial Insights to join their team on a contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE. … Essential skills and experience for the UX Researcher for Commercial Insights: Design Thinking: Knowledge and experience in Design Thinking principles and practices Digital, Data & AI: Experience in product design research for digital, data & AI products, including financial/commercial dashboards Behaviour Design: Experience in behaviour change and behavioural design/research User Research … such as UserTesting, Qualtrics, GA4 or similar. Third party management: Experience choosing and managing third parties effectively to deliver high quality outcomes, efficiently. Preferred skills and experience for the UX Researcher for Commercial Insights: Mixed Methods: Experience integrating qualitative and quantitative data to triangulate insights. Service Design Awareness: Understanding of service blueprints and how user research informs More ❯

You'll take full ownership of Holland & Barrett's in-house personalisation capabilities, driving strategy, roadmap definition, and execution across multiple delivery streams. Working closely with engineering, CRM, marketing, UX research, design, data science and commercial teams, you'll ensure everything we build delivers measurable value across the customer lifecycle. What You'll Be Doing Lead the … define and deliver a clear product vision, strategy, and roadmap across all customer touchpoints. Deeply understand our customers—their behaviours, needs and motivations—through data and research. Partner with UX researchers to validate ideas, uncover insights, and … optimise customer journeys. Collaborate effectively with both technical and non-technical teams to deliver high-quality, customer-first products. Work closely with cross-functional stakeholders (data science, analytics, design, UXR, commercial) to drive insight-led product development. Own delivery across multiple squads, including writing PRDs and managing a prioritised Jira backlog. Continuously optimise through A/B testing, experimentation, and More ❯

Engage and coordinate all necessary stakeholders (internal Hitachi and external partners and clients): typically 2 or more Hitachi Business Units and some external partners (sub-contractors for market research, user experience, mock-up and pilot developers, startups, ). Senior leadership reporting, up to Hitachi's SSIB CEO and also with Regions through their Regional Executive Council (REC) What More ❯

Analyse on-site behaviour, digital funnels, and conversion journeys to uncover opportunities for optimisation. Own digital performance reporting and dashboards for key ecommerce journeys. Collaborate closely with Product Managers, UX Designers, and Developers to recommend data-led improvements. Conduct deep-dives into customer journey friction points, drop-off rates, and feature adoption. Support experimentation and A/B testing … non-technical teams. Curious, proactive mindset with a passion for digital customer journeys. Desirable: Retail or ecommerce experience. Exposure to Google Tag Manager or Adobe Launch. Familiarity with CRO, UX research, or product experimentation. Experience working with Looker Studio or similar BI tools. Benefits Up to £50,000 base salary 4 days/week in-office at More ❯

Freelance Senior UX Designer + Researcher (Internal Tools/SharePoint) Start date: Thursday, 31st of July Duration: 2 months (very good chance to be extended long-term) Location: London/Newcastle/Winnersh (Berkshire) Working pattern: Hybrid - 3 days onsite per month (location can be flexible between 3 offices) IR35 status: Inside IR35 (must use an umbrella company) Day … rate: £350 per day (maximum) Client: Global leader in accounting, payroll Contract: 5 days a week (full-time) A SaaS payroll company is looking for a Senior UX Designer to support a key internal tool project during its discovery and design phase. The project focuses on enhancing a SharePoint-based internal insights hub, a tool used by teams across … the business to access customer research and strategic insights. This hub was originally built by a research team, and now needs a UX expert to shape it into a more usable, intuitive and structured experience for internal colleagues of all levels. What you'll be doing: Leading the discovery phase: conducting interviews and workshops with More ❯

to £55,000 per annum The Role As Product Owner, you will sit at the intersection of business, technology, and user experience. You will work closely with software engineers, UX designers, and business stakeholders to define, prioritize, and deliver digital solutions that provide real value to members. Key Responsibilities: Define and communicate a clear product vision aligned to business … Google Analytics, Mixpanel). Excellent stakeholder management and communication skills. Familiarity with APIs, CRM integrations, and third-party data platforms. Desirable: Experience with associations, non-profits, or membership organizations. UX knowledge and user research experience. Familiarity with tools like Jira, Confluence, Figma, and analytics dashboards. If you're a results-driven Product Owner ready to make an More ❯

to £55,000 per annum The Role As Product Owner, you will sit at the intersection of business, technology, and user experience. You will work closely with software engineers, UX designers, and business stakeholders to define, prioritize, and deliver digital solutions that provide real value to members. Key Responsibilities: Define and communicate a clear product vision aligned to business … Google Analytics, Mixpanel). Excellent stakeholder management and communication skills. Familiarity with APIs, CRM integrations, and third-party data platforms. Desirable: Experience with associations, non-profits, or membership organizations. UX knowledge and user research experience. Familiarity with tools like Jira, Confluence, Figma, and analytics dashboards. If you're a results-driven Product Owner ready to make an More ❯

strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led approach to product innovation and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product … of Bingo-specific features and enhancements, ensuring effective prioritisation and timely delivery Leverage MVP and rapid prototyping methodologies to test and learn within the Bingo vertical Partner with analytics, UX, design, and research teams to optimise current Bingo features and develop innovative new propositions Monitor Bingo market trends, competitor offerings, and regulatory changes to ensure Rank Interactive More ❯

strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led approach to product innovation and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product … of Bingo-specific features and enhancements, ensuring effective prioritisation and timely delivery Leverage MVP and rapid prototyping methodologies to test and learn within the Bingo vertical Partner with analytics, UX, design, and research teams to optimise current Bingo features and develop innovative new propositions Monitor Bingo market trends, competitor offerings, and regulatory changes to ensure Rank Interactive More ❯

I am working with a client within the Education sector who are looking for UX Researcher to join a 6 week project - part-time. - Outside IR35- £300 per day- Part-time over 6 weeks- Usabilitity testing- Supporting & debrief at the end of project- Remote More ❯