our journey as we grow and expand! Our mission: To deliver technology like no other! About the role We are looking for a Senior UnifiedCommunications Engineer with a strong technical background and passion for problem solving. Working alongside the wider Service Desk, you will work towards continually … putting our customer's needs first. You will be delivering exceptional customer service for cases which have been escalated to you. As a Senior UnifiedCommunications Engineer, this could involve fixing a technical fault, answering a query or fulfilling a service request - anything that is needed to allow … also important to succeed, as you will be managing a diverse workload. As a senior engineer you will be a technical escalation within the UnifiedCommunications support team, offering guidance and mentoring colleagues. Communication with customers will take place over the phone and via email whilst utilising fault More ❯
on our journey as we grow and expand! Our mission: To deliver technology like no other! About the role We are looking for a UnifiedCommunications Engineer with an IT technical background, good customer focus and a passion for delivering projects of varying sizes and complexity. Working within … over completed projects to Aspire's UC Support Team. You will suit the role if you have A fundamental understanding of IP Networking and UnifiedCommunications concepts A willingness to learn and self-develop Troubleshooting skills and the ability to analyse technical issues. Excellent communication and interpersonal skills More ❯
service management and budget control Skilled in Microsoft 365 , cybersecurity best practices , and system administration Broad knowledge across IT: software , networks , cloud , FinOps , and unifiedcommunications Hands-on experience with large-scale IT deployments Strong negotiation , influencing , and problem-solving abilities Proven ability to thrive in high-pressure More ❯
sunderland, tyne and wear, north east england, United Kingdom
Jackson Hogg
service management and budget control Skilled in Microsoft 365 , cybersecurity best practices , and system administration Broad knowledge across IT: software , networks , cloud , FinOps , and unifiedcommunications Hands-on experience with large-scale IT deployments Strong negotiation , influencing , and problem-solving abilities Proven ability to thrive in high-pressure More ❯
