User Researcher
- Hiring Organisation
- Methods
- Location
- York, North Yorkshire, UK
- Employment Type
- Full-time
profile Gov/GDS project. You'll play a key role in understanding user needs, shaping service design, and ensuring solutions meet accessibility and usability standards. What you'll do: Plan, conduct and analyse user research across the full product lifecycle Produce clear, actionable insights for multidisciplinary teams Champion … user-centred design and align work with GDS standards Collaborate with designers, product managers and technical teams Support usability testing, user journeys, personas and service mapping What you'll need: Proven experience as a User Researcher within government or GDS-aligned environments Strong knowledge of GDS principles, accessibility ...