2 of 2 Use Case Jobs in Northamptonshire

implementation on their customer Work in conjunction with projects teams to drive better, data driven outcomes and adoption through specific dashboards and insight Use analytics to drive quicker and more accurate RCA and resolution Train and coach other service providing teams in the art of proactivity and the … service desk feedback Work in a fix-forward and automation culture focused on the user experience, above the SLA Monitor Performance dashboards and use data to investigate causes of experience degradation in near real-time Quality Proactive Problem work with problem management to make best use … and only then automate Drive a culture of proactive end user experience through other engineering teams Innovation/Value-Add/Use Case/Cost Saving Opportunities Use data to identify opportunities for additional customer value Share opportunities with other Computacenter accounts via EUEM CoE More ❯

practices. Stay informed about industry trends and SAP developments, integrating the latest solutions into client projects. Solution Design and Delivery: Translate complex business use cases into detailed solution designs, ensuring alignment with client business goals and SAP best practices. Demonstrate commercial and contractual awareness when managing project delivery More ❯