Service Readiness and Cutover Manager
- Hiring Organisation
- Tata Consultancy Services
- Location
- Greater Bristol Area, United Kingdom
risks, and gating criteria. Entry/Exit criteria for warranty, Hypercare and BAU handover. Define, implement, and operate warranty & Hypercare phase governance , decision points, acceptance criteria, and reporting aligned to programme governance. Ensure all service, operational, and technical prerequisites are met before BAU approval. Define and agree handover artefacts … public sector or higher education networks . Familiarity with ITSM tools (e.g., ServiceNow, BMC Helix). Exposure to structured testing approaches (SVT, OAT, UAT). PRINCE2/PMP/Agile PM certification. ITIL v4 certification. Network certifications (e.g., CCNP, CCIE, equivalent). Rewards & Benefits TCS is consistently voted ...