2 of 2 User-Centered Design (UCD) Jobs in Derby

/day (Inside IR35) | 6-Month Contract | London - Hybrid We are seeking a highly experienced Senior Service Designer to lead and shape end-to-end public service design as part of a major government AI transformation programme. This is a unique opportunity to influence how AI can power the next generation of UK public services, with real impact … at scale. Key Responsibilities: Lead and coordinate service design work across agile, multidisciplinary teams. Design services that are efficient, inclusive, accessible, and user-centred. Work within the AI Customer Experience Frontier Programme to explore new design opportunities using emerging technologies. Use research and data to inform service improvements and address user needs. Facilitate co-design workshops, stakeholder engagement, and collaborative problem-solving. Champion accessibility, legal compliance, and sustainability in service design. Mentor junior designers and promote best practice across government design communities. Required Skills & Experience: Extensive experience designing services in complex digital environments. Strong track record of working with user research data to More ❯

Researcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development of products, ensuring they are accessible, inclusive, and aligned with the needs of diverse users. With a design-led approach, you will guide services through … discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis methodologies. Collaborate effectively within multidisciplinary teams, including Product Managers, Content Designers, and Interaction Designers. Integrate More ❯