Service Designer
South West London, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Triad Group PLC
Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and … impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience Proven experience in Service Design, with a strong portfolio of … successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted: