2 of 2 User-Centered Design (UCD) Jobs in West London

Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement … improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government ...

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...