Senior Technical Support Analyst
- Location
- Billericay, England, United Kingdom
Line level. This is an opportunity to become one of the team’s key technical experts, influencing how support services are delivered, improving the user experience across the business, and helping shape the future of our Microsoft 365, endpoint and automation capabilities. You’ll have the autonomy … secure, reliable and fit for purpose. Drive improvements across endpoint management through Microsoft Intune and Windows Autopilot, helping to deliver a consistent and secure user experience. Identify recurring issues, carry out root cause analysis and implement long-term solutions that reduce incidents and improve service performance. Develop automation ...