SOFTWARE SUPPORT ADVISOR
- Hiring Organisation
- Plum Personnel
- Location
- Farnborough, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
accurate responses, and work closely with colleagues to ensure issues are resolved efficiently. As you develop your product knowledge, you'll also help create user guides and simple tutorial videos to support customers and enhance their overall experience. This role involves very little telephone work and would suit someone … recurring customer queries and suggest improvements to support documentation Build positive relationships with customers through professional and friendly communication Suggest product enhancements together with UX/UI improvements About You You'll enjoy helping people, be naturally organised and have a genuine interest in technology. You'll take pride ...