3 of 3 User Experience Jobs in Portsmouth

service‐restoration activities Coordinate with wider ISS team (ILS, Training, application onboarding) to ensure continuous service delivery and development and a seamless customer experience Service Reporting Produce monthly reporting packs covering SLA performance, KPIs, backlog, trends, and risks Develop and maintain dashboards in relevant Service Management toolsets Support audit … necessary Provide clear, accurate communication with customers, internal teams, and suppliers Lead service reviews, operational meetings, and customer updates as required Required Skills & Experience Essential ITIL v3 Foundation (minimum) Experience working in a structured ITSM environment Experience operating key ITIL processes (Incident, Problem, Change, Release and Deployment ...

delivery ways of working Excellent communication skills with ability to build relationships with all manner of customers Strong problem-solving skills Must haves: Proven experience working as a Business Analyst in agile software development teams. Experience in stakeholder mapping and engagement. Leading the mapping of current … future ("to be") business processes and technical ecosystems. Translating user needs into high-level requirements. Analysing costs, resources, and benefits, and identifying risks and constraints. Skilled in capturing, distilling, and presenting findings to inform options and business cases. Ability to elicit, document, and present cost baselines and KPIs ...

clearly through intuitive graphical interfaces. You’ll work across embedded, real‐time and performance‐critical environments, combining modern C++ development with Qt/QML user interfaces to deliver robust, production‐ready solutions. Location: Portsmouth On‐site: Hybrid Seniority: Lead Role Security Clearance: Candidates must be willing to complete … with C++ back‐end systems Ensure software quality through code reviews, testing, debugging and performance optimisation Collaborate closely with systems, embedded and UI/UX engineers Contribute across the full software lifecycle, from requirements and architecture through to implementation and documentation Provide technical leadership and guidance within the software team ...