6 of 6 User Research Jobs in Glamorgan

public service transformation and shape digital experiences that support the UK's journey to Net Zero. Ofgem is looking for a Senior Interaction Designer to lead the creation of user-centred services that drive policy outcomes and deliver genuine impact through digital innovation. Ofgem is Great Britain's independent energy regulator. Our primary responsibility is to protect energy consumers … lead high-impact projects, and help build services that really matter. You'll have the chance to influence design across multiple or highly complex services, setting the standard for user-centred development. You'll be getting involved with prototyping using a new design system, developing accessible, inclusive experiences that deliver on user needs. In addition to practical design … including work aligned to the GDS service standard. You'll need strong knowledge of the GDS prototyping kit (or equivalent experience), experience collaborating with content design, service design and user research, and the ability to support others in making smart, evidence-based design decisions. As a senior practitioner, you will: work with Product Managers and Service Owners to More ❯

This is a hybrid role, and it requires travel to our Cardiff office regularly) The Research & Service Design team at Admiral oversees the end-to-end journeys of our insurance customers and ensures we engage with people in innovative ways and deliver as much value as possible. We work to make the business work; creating frameworks and tools needed … to understand user needs and design impactful, user-centred products and services. This role offers opportunities to work across a variety of projects with a growing level of responsibility and influence as your skills develop. As a Lead UX Researcher and Service Designer at Admiral, you will have a dual role: combining hands-on research/service … design activities with team leadership responsibilities. You'll be at the forefront, playing a critical role in both guiding research directions and nurturing a strong, collaborative team culture. Working collaboratively within multidisciplinary teams, you'll ensure the delivery of high-quality outputs. Your contributions will span a range of activities, from uncovering insights about user behaviour to designing More ❯

to care and support for children, adults and their families and carers. To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care. We are currently looking for a Welsh-speaking Website Senior Officer to join us on a permanent basis. This role is offered with flexible working options … design, functionality and performance, managing updates, resolving technical issues with external developers, and ensuring compliance with accessibility, digital, and Welsh language standards. Youll also regularly monitor analytics, carry out user research, and report on performance to support continuous improvement. Additionally, you will: - Lead redesign projects and implement enhancements - Develop, design and publish online and offline content that meets … need: - A proven track record of managing websites and creating content - Experience using content management systems, HTML, site structure, and analytical and governance tools - Experience structuring, designing and publishing user-centred content for online and offline channels - Experience sub-editing and proofreading materials and turning complicated or technical text into plain English or Welsh - Experience creating and implementing marketing More ❯

What you'll be working on Although Growth Design is a new specialism at Monzo, you'll be surrounded by an experienced, passionate, and supportive team of product designers, user researchers, and writers - who all strive to ensure our customers, and teammates succeed. We're a small but mighty team where every designer plays a critical role in improving … feedback. Like all designers, you'll be embedded in a cross-functional product squad, and will be responsible for all design contributions in the team; from initial discovery and user journey mapping through to the implementation of final UI design details (and all the stuff in between). As you ramp up, you'll grow to deeply understand the … customers you're designing for - whether it's joining user research sessions, learning from previous insights, or running your own lightweight research and analysis, you'll strive to understand the what, why and how of the problems you're solving for. You'll take a pragmatic approach to balance the ideal experience with knowing where and when More ❯

for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of … their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led … by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design blog . Having a demonstrable impact on customers in a number of product More ❯

to define and deliver this new product that helps our small business customers make the most of Monzo. You'll help build the product strategy, value propositions, payments capabilities, user experiences, and support structure needed to help businesses get paid and their customers to have a delightful card payments experience. It's a new product that we're planning … efforts across multiple workstreams as we define and build our product offering and maintain alignment with our Business Banking offering Collaborate seamlessly: Work iteratively with teams across design, engineering, research, data science, product marketing, compliance, external partners and other areas to refine and execute your strategy. Communicating effectively: Inspire stakeholders with the product vision and share the right context … data scientists to define key metrics, run experiments, and deliver business impact. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're a great storyteller, who is able to motivate, energise and inspire people towards a common goal. You More ❯