2 of 2 User Research Jobs in Glasgow

Hybrid working- 1 day onsite per week - Primary locations: Aberdeen, Glasgow, Inverness or Perth Rate : £650.68 via umbrella company Job Description Scope of Work – User‐Centred Design Services Provision of User‐Centred Design (UCD) as a service to support the SSEN Transmission Digital Programme across multiple value chains … projects. The service embeds a consistent, holistic user‐centred approach across the full delivery lifecycle, providing both strategic oversight and hands‐on delivery. Core Activities User research (qualitative and quantitative) Translation of insight into journeys, personas, prototypes and opportunity maps Governance and assurance of UCD deliverables ...

. Continuously improve high-value journeys (discovery, sign-in, account, payments) with clear targets and fast iteration. Turn insight into action: combine data, user research and editorial context to prioritise what works. Experiment (A/B tests, prototypes, usability sessions) to validate ideas before you scale them. Keep … reach and conversion to active usage Conversion to paid subscription tiers via STV.TV, and subscriber lifetime value Loyalty through returning usage and watch time User satisfaction scores (and qualitative feedback) Operational quality: predictable release cadence, reduced defects, improved performance SKILLS & EXPERIENCE: Essential: You’ve led Agile product delivery ...