1 to 25 of 30 User Researcher Jobs

User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector … anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been abroad for … a 28 day+ holiday in last 5yrs to enable you to gain Security Clearance (SC level) on joining. Salary for the User Researcher roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training User Researcher - UK Wide - Digital Services, UK WIDE (Remote More ❯

User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector … anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been abroad for … a 28 day+ holiday in last 5yrs to enable you to gain Security Clearance (SC level) on joining. Salary for the User Researcher roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training User Researcher - UK Wide - Digital Services, UK WIDE (Remote More ❯

User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector … anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been abroad for … a 28 day+ holiday in last 5yrs to enable you to gain Security Clearance (SC level) on joining. Salary for the User Researcher roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training User Researcher - UK Wide - Digital Services, UK WIDE (Remote More ❯

Senior User Researcher (Contract) The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be responsible … requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of 33 days (pro-rata) . Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of … methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency in both Qualitative Research and Quantitative Research (e.g., surveys, analytics, A/B testing) to deliver holistic, actionable insights. Creating Strategic Deliverables: Creating and maintaining critical user-centered artifacts, including detailed user personas and comprehensive journey maps , to align More ❯

User Researcher, SC Cleared We're seeking an experienced User Researcher to join a high-profile government programme focused on delivering user-centred digital services. This role will involve working in a multidisciplinary team to plan, design, and carry out research that informs product and service design decisions. The successful candidate will hold active SC … Security Check) clearance and be comfortable working in a fast-paced, agile environment. Key Responsibilities Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work collaboratively with designers, product managers, and developers to ensure research insights directly inform decision-making. Present findings in clear, actionable ways that influence product and service improvements. Conduct usability … testing and user interviews both remotely and in person. Champion user needs across the project, ensuring accessibility and inclusivity are embedded in all stages. Manage research activities in line with government service standards and ethical research principles. Skills Required Proven experience as a User Researcher in a digital, user-centred design environment (preferably within government More ❯

Role: User Researcher Location: Newcastle (2 days per week on-site) Duration: 6 months Rate: Inside IR35 Clearance: Must be eligible to work in roles requiring Security Clearance About the Role We're seeking an experienced User Researcher to join a major central government programme focused on delivering user-centred digital services. You'll work … closely with multidisciplinary teams to ensure design and delivery decisions are grounded in a deep understanding of user needs. This role is ideal for someone who thrives in collaborative, agile environments and has proven experience conducting research within central government or other large, complex organisations. Key Responsibilities Plan, design, and conduct user research using a range of qualitative … and quantitative methods Collaborate with designers, product managers, and developers to inform service design decisions Analyse and present research findings in clear, actionable ways for different audiences Champion user needs and accessibility best practices across the team Contribute to continuous improvement of research practices and standards Essential Skills & Experience Proven experience as a User Researcher within central More ❯

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London … Manchester, Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our … products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use quantitative methods such as surveys to identify actionable More ❯

Senior User Researcher - Agentic AI/Quantitative Research Outside IR35: £475 - £525 5 month initial contract, likely to extend ASAP Start Once a week/once every 2 weeks to London We are seeking an experienced Senior User Researcher to support a government department on a high-profile programme of work. The role will involve leading … user research for the design and delivery of advanced AI/LLM-powered products and services , ensuring that accessibility, privacy, and safeguarding requirements are embedded into solutions at scale.You must either hold or be eligible for SC for this position. Key Responsibilities Lead the planning, design, and execution of user research activities for AI/LLM-powered services. … Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments. Evaluate and provide recommendations for training data collection, categorisation, and labelling from a user-centred perspective. Test and assess AI/LLM model outputs against user requirements, accessibility standards, and regulatory frameworks. Collaborate with AI engineers, designers, and More ❯

Senior User Researcher - Agentic AI/Quantitative Research Outside IR35: £475 - £525 5 month initial contract, likely to extend ASAP Start Once a week/once every 2 weeks to London We are seeking an experienced Senior User Researcher to support a government department on a high-profile programme of work. The role will involve leading … user research for the design and delivery of advanced AI/LLM-powered products and services , ensuring that accessibility, privacy, and safeguarding requirements are embedded into solutions at scale. You must either hold or be eligible for SC for this position. Key Responsibilities Lead the planning, design, and execution of user research activities for AI/LLM-powered … services. Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments. Evaluate and provide recommendations for training data collection, categorisation, and labelling from a user-centred perspective. Test and assess AI/LLM model outputs against user requirements, accessibility standards, and regulatory frameworks. Collaborate with AI engineers, designers More ❯

User Researcher – Public Sector Transformation Contract | £590 per day (Inside IR35) Remote-first Our client, a major consultancy delivering digital transformation programmes across central government, is seeking an experienced SC Cleared User Researcher to support a large-scale service redesign initiative. What you’ll bring: Proven track record delivering user research within government or GDS … aligned environments. Experience leading or mentoring multidisciplinary UCD teams. Strong understanding of Agile delivery and user-centred design principles. Skilled in planning, executing, and analysing user research to inform service and interaction design. Ability to map complex user journeys, uncover insights, and shape solutions through collaboration with stakeholders. Confident in presenting evidence and facilitating workshops to embed … user insight into delivery. Role details: £590 per day (Inside IR35) Active SC Clearance required Immediate start Remote-first (occasional travel may be required) If you’re a hands-on researcher with a passion for improving public services through evidence-based design, this is an excellent opportunity to make an impact on a high-profile government programme. More ❯

User Researcher – Public Sector Transformation Contract | £590 per day (Inside IR35) Remote-first Our client, a major consultancy delivering digital transformation programmes across central government, is seeking an experienced SC Cleared User Researcher to support a large-scale service redesign initiative. What you’ll bring: Proven track record delivering user research within government or GDS … aligned environments. Experience leading or mentoring multidisciplinary UCD teams. Strong understanding of Agile delivery and user-centred design principles. Skilled in planning, executing, and analysing user research to inform service and interaction design. Ability to map complex user journeys, uncover insights, and shape solutions through collaboration with stakeholders. Confident in presenting evidence and facilitating workshops to embed … user insight into delivery. Role details: £590 per day (Inside IR35) Active SC Clearance required Immediate start Remote-first (occasional travel may be required) If you’re a hands-on researcher with a passion for improving public services through evidence-based design, this is an excellent opportunity to make an impact on a high-profile government programme. More ❯

User Researcher – GOV/GDS Remote Inside IR35 Contract Contract User Researcher required to help us deliver on one of our Government projects. What you'll do: Conduct a range of research activities (e.g. interviews, usability testing, surveys) in line with GDS standards. Work closely with designers, developers and policy teams to turn research insights into … actionable improvements. Champion user needs and accessibility across the product lifecycle. What we’re looking for: Proven experience in user research, preferably in an agile, digital service environment. Familiarity with the GOV.UK Service Standard and working within GDS frameworks. Strong communication and collaboration skills. More ❯

Position - Lead User Researcher Duration - 3 months Contract Location - Role based onsite in Baku, Azerbaijan - relocation and accommodation provided Rate - £900 per day Outside IR35 We’re looking for a Lead User Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own … planning cycles. Support the setup of repositories, data compliance standards, and tools such as Dovetail, Maze, or Miro. Help senior leaders and delivery teams appreciate the strategic value of user insight in digital transformation. Essential: 5 + years of experience in UX or design research, ideally within consultancy, agency, or large enterprise contexts. Proven track record building or scaling More ❯

Management Consultant - User Researcher Requirements: Right to work in UK Must be eligible for a Security Clearance Hybrid work Public sector experience Salary: 46k - 55k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. Leveraging cutting-edge technologies and agile methodologies, you … will help clients evolve and stay ahead in today’s fast-moving landscape. As a User Researcher , you’ll join the ever-growing digital arm, where collaboration is at the heart of everything. You’ll be part of a passionate team dedicated to user-centred design and building digital services and products that truly make an impact. More ❯

Management Consultant - User Researcher Requirements: Right to work in UK Must be eligible for a Security Clearance Hybrid work Public sector experience Salary: 46k - 55k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. Leveraging cutting-edge technologies and agile methodologies, you … will help clients evolve and stay ahead in today’s fast-moving landscape. As a User Researcher , you’ll join the ever-growing digital arm, where collaboration is at the heart of everything. You’ll be part of a passionate team dedicated to user-centred design and building digital services and products that truly make an impact. More ❯

we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description We're looking for a User Researcher to join our Consumer Services function at Experian. You'll join a small but perfectly formed User Research team, playing an important role in shaping the … user experience across two of our product domains. You'll help us understand our customers deeply and make evidence-based decisions. Working in-house as part of a cross-functional product team, you'll collaborate closely with designers, product managers, and engineers to plan and run research that drives meaningful impact from early discovery through to post-launch evaluation. … You'll report into our Lead User Researcher and be supported to grow your craft, stretch your thinking, and help define what great research is at Experian. What you'll do Partner with designers and product managers to identify research opportunities. Plan and conduct research using a mix of methodologies, from usability testing and in-depth interviews to More ❯

A Top Tier IT Consultancy are on the search for User Researchers for a permanent position to get involved with some exciting projects! Candidates must be eligible for SC Clearance Permanent role! Offering up to £55,000 per annum. Remote role with occasional client visits! On behalf of our client, a global IT consultancy leader, we are seeking User Researchers for permanent positions. You will collaborate with one of their public sector clients. GDS experience is crucial. Our client is dedicated to user-centered design, critical thinking, problem-solving, and the creation of digital services and products. As a User Researcher, you'll: Work closely with Product Managers, Designers, developers, and other User Researchers … products and services that solve users’ problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable More ❯

SC Cleared User Researcher 6 Months Remote with rare travel to site in London £585 per day (Inside IR35) ***Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National*** Key Responsibilities: Conduct generative user research to gather insights about user needs and behaviours. Conduct evaluative user research to assess … the success of design decisions Create engaging narratives and stories based on research findings to communicate insights effectively. Skills: Experience in user research Strong storytelling skills with an ability to present complex information clearly. Familiarity with creating user journey maps or E2E diagrams is a plus. Excellent communication and collaboration skills. Ability to juggle multiple competing priorities Salesforce More ❯

SC Cleared User Researcher 6 Months Remote with rare travel to site in London £585 per day (Inside IR35) ***Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National*** Key Responsibilities: Conduct generative user research to gather insights about user needs and behaviours. Conduct evaluative user research to assess … the success of design decisions Create engaging narratives and stories based on research findings to communicate insights effectively. Skills: Experience in user research Strong storytelling skills with an ability to present complex information clearly. Familiarity with creating user journey maps or E2E diagrams is a plus. Excellent communication and collaboration skills. Ability to juggle multiple competing priorities Salesforce More ❯

social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences. Conduct user research using … both qualitative and quantitative methods including interviews, surveys, usability testing, and analytics analysis. Employ user-centered design methodologies to inform design decisions, focusing on empathy, iterative design, and evidence-based practices. Develop and implement strategies to identify and document user needs, pain points, and expectations. Design and maintain user personas, user journey maps, and experience trackers … to visualize and communicate user insights effectively. Collaborate with cross-functional teams, including designers, developers, product managers, and stakeholders, to ensure user needs are considered at all stages of the development process. Conduct heuristic evaluations and cognitive walkthroughs to improve interface design and user flow. Stay abreast of emerging trends and best practices in user research More ❯

We are currently seeking a User Researcher to work with our public sector client 3 months rolling contracts £(Apply online only) inside IR35 Location: Newcastle - hybrid working The ideal candidate will possess a strong background in user research , with demonstrable experience delivering projects within public sector or government environments Plan, design, and conduct user research using … a range of qualitative and quantitative methods. Work closely with multidisciplinary teams to embed user-centred design practices. Champion user needs and ensure they are central to service design and delivery. Develop research plans and deliver actionable insights to inform product and service development. Present findings to stakeholders and influence decision-making. Ensure research activities align with GDS More ❯

Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web-based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem solving skills, and the ability to … quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred … design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s More ❯

SENIOR UX RESEARCHER - SC Clearance Required 💰500-600pd DOE 📍HYBRID/LONDON (2 days onsite) 👀 Must have active SC Clearance 👩🏻 💻Designing Services that protect National Security The role We’re looking for a Senior User Researcher who’s grounded in delivery, sharp on the detail, and confident in leading user research across public services. This … role sitting on the sidelines. You’ll be embedded in agile teams, shaping services from discovery through to live. That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off. You’ll also help steer how research works across our team - coaching juniors, building capability, and making sure … the handbook Keeping feedback loops alive - connecting regularly with users to understand real-world needs, not just what they say Turning research into action: journey maps, pain point summaries, user needs, problem statements, priorities Helping teams test ideas early - prototypes, content, flows, concepts before they harden into code Facilitating workshops, playback sessions, and cross-team alignment - keeping everyone close More ❯

SENIOR UX RESEARCHER - SC Clearance Required 💰500-600pd DOE 📍HYBRID/LONDON (2 days onsite) 👀 Must have active SC Clearance 👩🏻 💻Designing Services that protect National Security The role We’re looking for a Senior User Researcher who’s grounded in delivery, sharp on the detail, and confident in leading user research across public services. This … role sitting on the sidelines. You’ll be embedded in agile teams, shaping services from discovery through to live. That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off. You’ll also help steer how research works across our team - coaching juniors, building capability, and making sure … the handbook Keeping feedback loops alive - connecting regularly with users to understand real-world needs, not just what they say Turning research into action: journey maps, pain point summaries, user needs, problem statements, priorities Helping teams test ideas early - prototypes, content, flows, concepts before they harden into code Facilitating workshops, playback sessions, and cross-team alignment - keeping everyone close More ❯

SENIOR UX RESEARCHER - SC Clearance Required 💰500-600pd DOE 📍HYBRID/LONDON (2 days onsite) 👀 Must have active SC Clearance 👩🏻 💻Designing Services that protect National Security The role We’re looking for a Senior User Researcher who’s grounded in delivery, sharp on the detail, and confident in leading user research across public services. This … role sitting on the sidelines. You’ll be embedded in agile teams, shaping services from discovery through to live. That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off. You’ll also help steer how research works across our team - coaching juniors, building capability, and making sure … the handbook Keeping feedback loops alive - connecting regularly with users to understand real-world needs, not just what they say Turning research into action: journey maps, pain point summaries, user needs, problem statements, priorities Helping teams test ideas early - prototypes, content, flows, concepts before they harden into code Facilitating workshops, playback sessions, and cross-team alignment - keeping everyone close More ❯