7 of 7 User Researcher Jobs in Central London

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London … Manchester, Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our … products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use quantitative methods such as surveys to identify actionable More ❯

User Researcher (Active SC required) Contract Duration: Beginning October – End of January (with potential to extend) Day Rate: £500 Outside IR-35 Predominantly remote with on site attendance in London We are seeking an experienced User Researcher to support the formation of a new Data Team. This role is critical in helping us understand how users … interact with data systems, dashboards, and reporting tools, ensuring that our solutions are intuitive, accessible, and aligned with genuine user needs. Key Responsibilities: Conduct user research activities including interviews, surveys, contextual inquiries, and usability testing across relevant user groups. Synthesise research findings into actionable insights to inform the design and development of data tools and reporting frameworks. … Collaborate closely with data analysts, engineers, and product managers to embed user needs throughout the development lifecycle. Develop personas, journey maps, and service blueprints to visualise user experiences and identify areas for improvement. Present research findings and recommendations in stakeholder sessions using clear and engaging formats. Identify gaps in user understanding or engagement with existing data systems More ❯

User Researcher – Public Sector Transformation Contract | £590 per day (Inside IR35) Remote-first Our client, a major consultancy delivering digital transformation programmes across central government, is seeking an experienced SC Cleared User Researcher to support a large-scale service redesign initiative. What you’ll bring: Proven track record delivering user research within government or GDS … aligned environments. Experience leading or mentoring multidisciplinary UCD teams. Strong understanding of Agile delivery and user-centred design principles. Skilled in planning, executing, and analysing user research to inform service and interaction design. Ability to map complex user journeys, uncover insights, and shape solutions through collaboration with stakeholders. Confident in presenting evidence and facilitating workshops to embed … user insight into delivery. Role details: £590 per day (Inside IR35) Active SC Clearance required Immediate start Remote-first (occasional travel may be required) If you’re a hands-on researcher with a passion for improving public services through evidence-based design, this is an excellent opportunity to make an impact on a high-profile government programme. More ❯

experienced. Our consultants typically have at least 10 years’ experience solving complex business problems. • Handpicked high-performing teams with high empathy, trust and a mindset of continuous learning. Lead User Researcher As a Lead User Researcher , you will be responsible for setting the research strategy and leading user research activities across multiple teams or large … complex programmes. You will shape and champion a culture of user-centred design, ensuring that insights drive decision-making at every stage of service development. You will work closely with senior stakeholders, product owners, service designers and delivery teams to ensure user needs are at the heart of the service strategy and design decisions. At this level, you … will be expected to: Define and communicate the overall user research vision and strategy for programmes of work. Lead and coordinate research activities across multiple agile teams or services. Build and sustain a strong user research community of practice, providing mentoring, coaching and assurance. Influence and challenge senior stakeholders to ensure design and policy decisions are grounded in More ❯

Management Consultant - User Researcher Requirements: Right to work in UK Must be eligible for a Security Clearance Hybrid work Public sector experience Salary: 46k - 55k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. Leveraging cutting-edge technologies and agile methodologies, you … will help clients evolve and stay ahead in today’s fast-moving landscape. As a User Researcher , you’ll join the ever-growing digital arm, where collaboration is at the heart of everything. You’ll be part of a passionate team dedicated to user-centred design and building digital services and products that truly make an impact. More ❯

Lead User Researcher London (Hybrid, 3 days onsite) £80k + up to 10 - 20 % bonus We’re hiring a Lead User Researcher for a well-established, customer-focused organisation going through a major digital and product transformation. UR has become a core part of how they build products and shape strategy, and they now need a … Design leadership, influence strategic decisions, and make sure research is being used at the right moments, in the right way. What you’ll be doing Owning and shaping the user research roadmap Working across 10–12 product teams, prioritising and allocating research effort Identifying research opportunities beyond existing briefs and guiding stakeholders on where research adds most value Running More ❯

their teams to keep turning up the dial on providing a world-class customer experience. Role Description: This is a full-time hybrid role for a Principal/Lead User Researcher, based in London. My client is seeking a Principal/Lead UR who can work across multiple teams, prioritise effectively, push back when needed, and manage varied … s perception from a tick-box exercise into a valued function. Demand for research has grown significantly, so this person needs to help continue the momentum and maturity. The researcher needs to deliver against the business strategy as well as proactively identify research gaps where the business may not realise research is needed. UR supports roughly 10 to More ❯