by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding … of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze data and synthesize findings. Create actionable insights suited More ❯
by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding … of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze data and synthesize findings. Create actionable insights suited More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Capgemini Invent
UserResearcher (SC Eligible) - Consultant 1 week ago Be among the first 25 applicants At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. … Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a UserResearcher, you will be joining a growing and exciting community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
HM Revenue & Customs
HMRC and Department for Transport. The Senior Content Designer role sits within Unity Business Service’s People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job Description … HMRC is currently undertaking some of the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive UserResearcher … how we can continue to conduct robust research with real-world impact. This is an exciting time to join an organisation that is at the forefront of cutting edge user research. Our blog tells you a bit more about what we do and how we do it. User Research in HMRC If this sounds like the sort of More ❯
Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. Your role and responsibilities: User researchers plan design and carry out research activities with users that help teams get a deep understanding of the people that use government services. This research informs policy proposition … planning, conducting, and analysing the research by creating research plans, protocols and activities using qualitative, quantitative or mixed-method approaches. Analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner team and wider stakeholders. Contribute research findings to enable evidence-based product and design decisions and champion … the user to ensure that the product delivers. Required technical and professional expertise: Experience of planning, scoping, conducting analysing and communicating user research throughout the Agile product development lifecycle. Experience of qualitative user research methods including usability testing, ethnographic observation, interviews, surveys, contextual inquiry, and focus groups. Experience of working within an Agile scrum team (working across More ❯
s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a UserResearcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a UserResearcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
Capgemini
s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a UserResearcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a UserResearcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯
About The Role Hippo is recruiting senior consultants in user research . User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, they also test services as they are being designed and use … research evidence to help explain design decisions to clients. As a senior consultant in user research , you’ll already be an expert in your field. You’ll also be a leader of people and teams, and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with clients and team members, and … you’ll do Advise clients on how to solve complex problems using research, people-centred design and Agile methodologies Lead multidisciplinary Agile teams to design services that meet identified user needs Advocate inclusive approaches within user research Build supportive relationships with clients and stakeholders, yet challenge ideas and manage difficult conversations Line manage user researchers and advise More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, wakefield col-narrow-left Client: Amber Labs Location: wakefield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must have Active SC clearance … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
Chester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, chester col-narrow-left Client: Amber Labs Location: chester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must have Active SC clearance … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
York, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, york col-narrow-left Client: Amber Labs Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must have Active SC clearance Location: Remote/… together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, doncaster col-narrow-left Client: Amber Labs Location: doncaster, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must have Active SC clearance … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
Stockport, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, stockport col-narrow-left Client: Amber Labs Location: stockport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must have Active SC clearance … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, manchester col-narrow-left Client: Amber Labs Location: manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must have Active SC clearance … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
Bradford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, bradford col-narrow-left Client: Amber Labs Location: bradford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must have Active SC clearance … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, liverpool col-narrow-left Client: Amber Labs Location: liverpool, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must have Active SC clearance … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, warrington, cheshire col-narrow-left Client: Amber Labs Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must have Active SC clearance Location: Remote … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
Preston, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, preston, lancashire col-narrow-left Client: Amber Labs Location: preston, lancashire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must have Active … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, leeds, west yorkshire col-narrow-left Client: Amber Labs Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, sheffield, south yorkshire col-narrow-left Client: Amber Labs Location: sheffield, south yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, bolton, greater manchester col-narrow-left Client: Amber Labs Location: bolton, greater manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development … users and has a proven ability to work within the Government Digital Service (GDS) framework, including delivering outputs for the discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, newcastle-upon-tyne, tyne and wear col-narrow-left Client: Amber Labs Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job … Description: UserResearcher - Must have Active SC clearance Location: Remote/Hybrid – Adhoc travel to London The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development More ❯
Hull, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: UserResearcher - Active SC clearance only, kingston upon hull, east yorkshire col-narrow-left Client: Amber Labs Location: kingston upon hull, east yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: UserResearcher - Must have Active SC clearance Location: Remote/Hybrid – Adhoc travel to London The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of … together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: We are looking for an experienced UserResearcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Graphics Unlimited (Vic) Pty Ltd
DWP. Digital with Purpose. We are looking for a Senior UserResearcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP … of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience as a userresearcher or appropriate experience in other fields of research. Experience of advising colleagues on the best research tools and methods to use to assure best practice in research. … of research. Experience of working with constraints and adapting approaches to mitigate against constraints. You and your role Lead meaningful research. Improve digital services. Join DWP as a Senior UserResearcher and shape experiences that truly serve the millions who rely on them. In this role you'll mentor and support fellow researchers, fostering a strong community that More ❯
Join to apply for the Senior UserResearcher role at UK Home Office 1 day ago Be among the first 25 applicants Join to apply for the Senior UserResearcher role at UK Home Office Get AI-powered advice on this job and more exclusive features. Direct message the job poster from UK Home Office Lead … Office Policy and Innovation Lab (CoLab) is a creative team of designers and researchers, that work closely with policy and operations teams from across the Home Office to bring user-centred and explorative approaches to policy making. CoLab works in policy spaces that require a deeper understanding of service users, like how we can improve the experiences of asylum … seekers in the UK or how we can improve users’ experiences of the passport system. We’re looking for a Senior UserResearcher to help us deliver impactful policies in the Migration and Borders area, which spans asylum, border security, visas and immigration and passports. What will you be doing? Your main day to day responsibilities will be More ❯