Senior UserResearcher £60,000 - 75,000 GBP 10% Bonus, Pension, Healthcare Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior UserResearcher £75,000 + bonus London - Hybrid A global design studio is seeking a Senior UserResearcher to join a high-performing, cross-functional team dedicated to delivering user … public sector. This role is focused on embedding agile research practices into discovery and design phases, ensuring services are intuitive, accessible, and reduce complexity for users. Key Responsibilities: Lead user research across client-facing projects Define research objectives and select appropriate methodologies Develop and present detailed research plans and approaches Conduct user interviews, workshops, and ethnographic research Analyse … findings to generate actionable insights and recommendations Required Experience: Minimum of 8 years' experience leading user research in client-facing roles Proven ability to design and deliver effective research strategies Experience with SaaS or Salesforce is highly desirable Strong communication and presentation skills Collaborative approach, with experience working in multi-disciplinary teams Government sector experience and active SC clearance More ❯
Senior UserResearcher £55,000 - £76,000 GBP 10% Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior UserResearcher - Design Consultancy Location : London Salary : £55,000 - £76,000 + 10% Bonus Working Pattern : Hybrid/Flexible Working Are you passionate about designing services that truly meet user needs? Do you … where your research drives real-world impact? Join a forward-thinking design consultancy that's redefining how public services are delivered. The Opportunity We're looking for a Senior UserResearcher to lead research across the full-service lifecycle, from Discovery to Live. You'll work at the heart of multidisciplinary teams, shaping accessible, inclusive, and user-centred services that make a difference in people's lives. This is your chance to influence strategy, guide design decisions, and embed a user-first mindset across high-impact projects in the public sector. What You'll Be Doing Leading end-to-end user research across Discovery, Alpha, Beta, and Live phases Applying a wide range of More ❯
Senior UserResearcher £76,000 GBP Bonus Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior UserResearcher Sector: Design, London Salary: Up to £76,000 + 10% Bonus Overview: This role leads user research in public service design, embedding user needs throughout the delivery lifecycle and shaping accessible services. Key … Responsibilities: Lead end-to-end user research across project phases. Apply qualitative and quantitative research methods. Translate insights into strategic service improvements. Work with cross-functional teams to validate design decisions. Champion accessibility and user-first approaches. Requirements: 8+ years in user research or service design. Strong portfolio of research-led design outcomes. Expertise in usability testing More ❯
Our global media client are looking for a UserResearcher/Business Analyst to help with their Pilot Ai Platform programme. The UserResearcher/Business Analyst will lead the research that will help understand how the teams engage with the Ai platform, and how Ai agents influence workflows and what's required to drive deeper … s and Change teams to define research objectives that align with each pilot's goals and use cases. - Design research plans that combine qualitative and quantitative methods to evaluate user experience, adoption behaviour, and productivity impacts. - Identify key metrics and success signals to help measure platform effectiveness and full value realisation. The role: - 2-3 days per week in More ❯