Business Analyst
Brighton, England, United Kingdom
Cloud9
and analysis to gather, document, and prioritise business requirements for improvements in processes and deliver supporting systems. Translate business needs into clearly documented functional documentation , including user stories, use cases, process flows, and data models. When required, collaborate with consultants to ensure solutions align with business requirements that are scalable, usable, and cost-effective. Support change request … the delivery team. Conduct gap analysis between current and desired states, identifying opportunities for improvement and automation and improvements for our customer experience. Assist in planning and running user testing and acceptance sessions , ensuring solutions meet user and business needs. Provide training and support materials for end users, ensuring smooth adoption of new functionality. Managing change More ❯
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