Business System Analyst
guildford, south east england, united kingdom
ESP Utilities Group Ltd
functions. This role will be an interface between stakeholders and technical teams, ensuring that business needs and objectives are well understood and deliver business application solutions that are user-centric, aligned to ESP standards and architectures, and scalable to support the growth of the business. The successful candidate will lead requirements gathering, process mapping and solution design, and … stakeholder interviews to gather and document business and system requirements, both functional and non-functional Translate business needs into functional and technical requirements and persona-based user stories for Dynamics 365 and other systems as needed Work with technical and business teams to investigate and resolve functional problems and ensure the timely resolution of systems issues Contribute … legacy systems into Dynamics Support UAT planning, execution, and defect resolution Facilitate service readiness activities and oversee the introduction of new systems and services into the business Maintain user and system documentation including process flows, configuration logs, functional integrations and training materials Coordinate with Business Change to facilitate user adoption of new solutions including the provision More ❯
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