I.T Helpdesk
- Hiring Organisation
- Hire Ground Ltd
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £19.25 per hour
application issues and escalating complex problems where necessary. Deliver one-to-one support and training on Microsoft 365, Outlook, Teams, SharePoint, OneDrive, Brightspace VLE and other core systems. Provide audio-visual (AV), printing and telephone support. Maintain service standards and SLAs, communicate service interruptions and provide progress updates. Produce user … essential infrastructure failures, disaster recovery, meetings or deadlines. Application Support Provide first-line support for staff and student applications, including Microsoft 365, Brightspace VLE, CMIS, PaperCut, Adobe Creative Cloud. Training will be provided. (We know applying for jobs takes time and effort and we genuinely appreciate every application we receive. ...