Helpdesk Technical Support Engineer - MSP Experience Required
Reading, Berkshire, United Kingdom
Digital Waffle
manage Windows Servers, Active Directory, DHCP, DNS, and other IT infrastructure. Work with Microsoft 365 (Teams, Exchange, SharePoint, Intune, AutoPilot) and Azure environments. Assist with virtualization platforms such as VMware ESX, vCenter, or Hyper-V. Implement and maintain security software, endpoint security, and remote monitoring tools. Log and manage incidents through a service desk ticketing system. Engage directly with … to ensure resolution. What We're Looking For Previous experience in an MSP environment is essential Strong technical expertise in: Windows Server, Active Directory, Microsoft 365, and Azure Virtualization (VMware or Hyper-V) Security software and endpoint protection solutions Remote desktop tools and help desk software Excellent client-facing skills - ability to communicate complex IT issues clearly and professionally. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: