2nd Line IT Support Analyst
- Hiring Organisation
- SER Limited
- Location
- Blackburn, Lancashire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £34500/annum Great Opportunity
team. This is an excellent opportunity for someone who enjoys troubleshooting complex issues, supporting a varied client base, and developing their technical expertise across infrastructure, networking, and cloud technologies. A full UK driving licence and access to a vehicle are essential, as occasional travel to customer sites will … escalation point for technical issues, supporting a wide range of customers across multiple environments. You'll take ownership of incidents, service requests, and infrastructure-related issues, ensuring they are resolved efficiently and within agreed SLAs. You'll work closely with both internal teams and clients, providing expert technical support ...