Senior IT Engineer
Dorking, Surrey, England, United Kingdom
Specialist Recruit
managing escalations, and working with a wide range of technologies. Key Responsibilities Provide 3rd line support and resolve escalated technical issues across servers, networks, cloud, and desktop environments Maintain infrastructure: AD, Exchange, firewalls, backup systems, virtualisation platforms (Hyper-V, VMware) Ensure SLAs are met and deliver outstanding customer service via phone, email, and remote support Accurately document support … Experience Proven 3rd line IT support experience in a managed services or enterprise environment Strong knowledge of Windows Server, Microsoft 365, Azure, Exchange, SharePoint, Intune, and Active Directory Virtualisation: VMware (vSphere, ESXi), Hyper-V Backup technologies: Veeam, Commvault Solid networking skills: TCP/IP, DNS, DHCP, VLANs, VPNs, firewall config (FortiGate, Palo Alto, Meraki etc.) Scripting experience (PowerShell); knowledge … of SQL, Linux, and MacOS a plus Excellent communication, documentation, and problem-solving skills Relevant IT certifications are an advantage (e.g. Microsoft, VMware, Cisco) Be part of a collaborative team where your expertise will drive real impact for clients. Apply now to take the next step in your IT career. More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
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