Technical Service Delivery Specialist
Newport, Gwent, Wales, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Yolk Recruitment Ltd
experience in a technical service delivery or IT operations role, ideally within an ITIL framework Proven understanding of incident, problem, change, and capacity management processes Good working knowledge of infrastructure and platforms including Windows, Linux/Unix, VMware, and Azure Ability to manage technical discussions and represent operations in formal forums Familiarity with LeanIX or similar documentation tools … for maintaining infrastructure records A proactive, self-starting attitude with a customer-focused mindset Experience working in or alongside cybersecurity teams and knowledge of CNI environments is desirable Benefits: 25 days annual leave plus bank holidays Retirement Savings Plan (pension) with Aviva: 5% employee contribution, doubling your contribution at 10% - totalling 15% 14 x salary Life Insurance linked to More ❯
Employment Type: Full-Time
Salary: £60,000 - £69,000 per annum
Posted: