Intune/Autopilot; handle joiner/mover/leaver tasks. Tackle networking basics (DNS/DHCP, VPNs, switches, Wi-Fi) and light server work (Windows Server, Hyper-V/VMware). Deliver mini-projects: hardware refreshes, Wi-Fi upgrades, small site moves. Own tickets end-to-end, hit SLAs, and keep crystal-clear comms. What you'll bring 2nd More ❯
Intune/Autopilot; handle joiner/mover/leaver tasks. Tackle networking basics (DNS/DHCP, VPNs, switches, Wi-Fi) and light server work (Windows Server, Hyper-V/VMware). Deliver mini-projects: hardware refreshes, Wi-Fi upgrades, small site moves. Own tickets end-to-end, hit SLAs, and keep crystal-clear comms. What you'll bring 2nd More ❯
the Kent office daily. About the Role As a 2nd Line Engineer, you’ll be a key member of the technical team, working on varied support tasks, troubleshooting, and infrastructure management. You’ll: Provide 2nd line ticket support on the Service Desk and handle hardware/software maintenance Visit client sites to deliver proactive and reactive troubleshooting when required … methodical troubleshooting to resolve complex IT issues Core Technical Skills Windows Server 2008–2022 Windows Desktop 7–11 Hosted Desktop/Terminal Server environments Office 365 tenant setup & administration VMware/Hyper-V administration Networking fundamentals (DNS, routing, switching, etc.) VoIP systems (ideally 3CX) Desirable Skills & Experience Cisco/Draytek firewalls and routers Apple product support Group Policy administration More ❯
