providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires in-depth technical expertise, strong problem-solving skills, and a collaborative approach, ensuring efficient and effective IT solutions for clients. … Responsibilities: Technical Support & Troubleshooting Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving Windows Server, Office 365, Exchange, vitalisation (VMware, Hyper-V), and cloud platforms. Provide both remote and on-site troubleshooting. Support and implement network infrastructure changes, including routers, switches, firewalls, and VPNs. Incident & Problem Management Own … processes for escalation and management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor system alerts and mitigate risks. Project Support Assist with IT infrastructure projects More ❯
and escalation for the support teams when located in the office but will be primarily responsible for deployment of new solutions to customer sites. These solutions will vary between infrastructure deployments and SaaS deployments. (M365 Services mostly) About Lyra Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our … work as a Technology Services Consultant will include the following duties: • Perform technical site visits to customer locations, for installations and audits. • Conduct wireless and network audits, assessing key infrastructure components for performance, security, and compliance. • Work with the Remote Monitoring and Management (RMM) platform and team to ensure seamless deployments, patching, and configuration of security baselines. • Support customers … written and verbal. • Required Technical Skills: o Microsoft Windows Server OS (including roles) o Microsoft 365 Exchange Online SharePoint Online o Microsoft Intune and Windows AutoPilot o Azure o VMWare ESX and vCenter o Hyper-V o Meraki Networking; Security Appliance, Switching and Wireless o SAN and Storage Technologies; IBM, HP, NetGear o Citrix Apps and Desktops o Citrix More ❯
As a Wintel Engineer in a team of 10, your primary responsibilities will be to administer and maintain the infrastructure systems in both the data centres and the cloud on this complex enterprise estate. This role requires a broad experience of data centre technologies and specific experience of Windows and VMWare services to monitor critical systems, resolve incidents … and problems. Additionally, you will be responsible for planning and implementing new infrastructure solutions to support significant capital programmes. As a Wintel Engineer, your role will include day-to-day administration such as systems checks, security checks, and service tickets along with system management, patching, change, and build on technologies such as: VMWare, Windows Server, M365. Core data More ❯
best practices. Lead the architecture, planning, and deployment of VDI systems including storage, networking, and security considerations. Evaluate, select, and implement VDI technologies (e.g., Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure Virtual Desktop). Ensure high availability, performance optimization, and disaster recovery of VDI environments. Collaborate with IT security, network, and application teams to ensure seamless integration … leadership and mentorship to VDI engineers and support teams. Experience required: Proven experience as a VDI Architect or similar role (less hands on and more consultative) Expertise in Citrix, VMware Horizon and Microsoft AVD environments. Strong knowledge of virtualization, networking, Active Directory, and cloud infrastructure. Experience with scripting and automation (e.g., PowerShell, Terraform). Excellent stakeholder management and engagement … Excellent problem-solving and communication skills. Relevant certifications (e.g., Citrix CCE-V, VMware VCAP-DTM, Microsoft Azure certifications) preferred. Experience of App Layering; Containerization Technologies #J-18808-Ljbffr More ❯
Preston, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate , transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra, we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud … Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and infrastructure operations, with a strong focus on PowerShell and/or Bash development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in … subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customer service skills More ❯
Preston, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
UK SC Clearance - Mandatory. NSX-T- Experience managing the platform on a daily basis, configuring/monitoring etc. SDDC. (Software Defined Datacentre) - Virtualised datacentre functions such as Cisco ACI, VMware NSX and Virtualised firewalling. Cisco Technologies. - Cisco Firewalling, Cisco ISE and any experience with other emerging Cisco technologies and products. Capable or understanding and operating advanced switching and routing More ❯
Month Contract (Rolling) We are currently seeking Junior to Mid-Level Nutanix Engineers to support upcoming cloud hypervisor migration projects with a leading Nutanix partner , transitioning workloads from VMware and Hyper-V to Nutanix Hypervisor . This is a hands-on engineering role focused solely on migration activity - no architecture or design responsibilities . Key Responsibilities: Execute migration activities … from VMware and Hyper-V platforms to Nutanix AHV. Work collaboratively within a migration team to meet project timelines and deliverables. Follow established procedures and documentation for repeatable, efficient migrations. Required Skills & Experience: Hands-on experience with Nutanix AHV/NCH , particularly in the context of infrastructure migrations. Familiarity with common tools and methods for virtual machine and More ❯