Third Line Citrix Engineer
Preston, Lancashire, North West, United Kingdom
DXC Technology
performance, and scalability of our Citrix environment. You will act as the technical authority for Citrix-related issues, providing expert-level support, leading troubleshooting efforts, and contributing to strategic infrastructure initiatives. The DXC Third Line Citrix Engineer is an experienced, multi-skilled professional, responsible for the support, maintenance & expansion of our UK Secure Client environments, ensuring a smooth and … must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem record progression. Point of contact for Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler. Lead the diagnosis and resolution of complex technical issues across Citrix platforms. Manage and optimise Citrix policies, profiles, and user experience. Collaborate … NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics, specifically Systrack/Nexthink (Non Essential training provided). Strong knowledge More ❯
Employment Type: Permanent
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