ASPIRE Global Service Centre – Support Analyst
- Hiring Organisation
- Version 1
- Location
- Belfast, Down, United Kingdom
- Salary
- £ 60 K
support.Strategic thinking and decision-making.Ability to manage multiple priorities and meet deadlines.Adaptability to evolving technologies and processes.Strong analytical and reporting skills.Strong understanding of IT infrastructure, systems, and troubleshooting methodologies.Operating Systems: Expertise in Windows, macOS, and mobile OS platforms (Android/iOS)Hardware & Software Troubleshooting: Diagnosing and resolving complex issues … across desktops, laptops, peripherals, and enterprise applicationsCloud & Virtualisation: Proficiency in Azure, AWS, VMware, and Citrix environments, including virtual desktop infrastructure (VDI) and cloud-based endpoint managementNetworking: Strong understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls; often CCNA or equivalent certifiedSecurity & Compliance: Familiarity with endpoint protection tools ...