Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
operations role, ideally within an ITIL framework Proven understanding of incident, problem, change, and capacity management processes Good working knowledge of infrastructure and platforms including Windows, Linux/Unix, VMware, and Azure Ability to manage technical discussions and represent operations in formal forums Familiarity with LeanIX or similar documentation tools for maintaining infrastructure records A proactive, self-starting attitude with More ❯
operating within an ITIL based environment, particularly in relation to Incident Management, Capacity Management, Change Management and Problem Management. Working knowledge of Windows Operating Systems, Unix/Linux systems, VMware, and related technologies. Strong people skills and the ability to work independently or as part of a team, while maintaining a customer-centric approach to technical delivery and problem resolution. More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Hays
team. To be considered for this role, you will ideally have: ITIL Knowledge: Experienced in Incident, Change, Capacity, and Problem Management. Technical Expertise: Skilled in Windows, Linux/Unix, VMware, Azure, and networking fundamentals. Problem Solving: Strong analytical skills for resolving complex technical issues with minimal disruption. Documentation: Capable of producing clear, detailed technical documentation. Collaboration: Effective communicator with a More ❯