3rd Line Engineer
- Location
- Reigate, England, United Kingdom
Azure, Entra ID and Windows Server Support networking, firewalls, VPNs and security solutions Carry out root cause analysis and implement permanent technical fixes Support VMware, Hyper-V and backup environments Work directly with customers to resolve business-critical technical issues Mentor and provide technical guidance to 1st and 2nd Line … years' IT support experience, ideally within an MSP Strong Microsoft 365 and Azure administration experience Excellent networking and security troubleshooting skills Strong Windows Server, VMware and/or Hyper-V knowledge Experience supporting SME customers Confident communicating with senior stakeholders and C-suite contacts Microsoft, CompTIA or ITIL certifications would ...