IT Support Specialist
- Hiring Organisation
- Trinity Resource Solutions
- Location
- Slough, Berkshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 per annum
Microsoft Teams, Zoom, Webex and other collaboration platforms. Manage incidents and service requests through ServiceNow, while providing first-line troubleshooting across LAN, Wi-Fi, VPN and connectivity issues. Work with wider IT teams, suppliers and service providers on projects, service improvements, procurement and technical issues. About You We're looking … level of discretion and confidentiality. Strong knowledge of Microsoft Windows, macOS/iOS, Microsoft 365, Active Directory and Microsoft Entra ID. Experience troubleshooting networks, VPN, Wi-Fi and connectivity issues, alongside user accounts, permissions and device deployment. Excellent communication, organisation and problem-solving skills, with the ability to remain calm ...