involving Microsoft’s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication with customers as required: keeping them informed of incident progress More ❯
career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid/Remote Options
4Square Recruitment Ltd
Experience 1–2+ years of experience in a networking or firewall support role (or equivalent hands-on experience). Strong understanding of networking fundamentals: TCP/IP, routing, NAT, VPN, DNS, VLANs. Basic exposure to firewall technologies (Fortinet or Check Point preferred). Ability to troubleshoot connectivity issues using tools like ping, traceroute, and log analysis. Familiarity with ticketing systems More ❯
etc. - Implement and support disaster recovery solutions - Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security - Remote access solution implementation and support: VPN, Terminal Services, and Citrix - System documentation to include system reviews and recommendations - Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed More ❯
Greater Leeds Area, United Kingdom Hybrid/Remote Options
Harvey Nash
logging, and endpoint security tools to maintain high service availability Experience of interest 🔸Strong experience with Azure administration and core infrastructure components 🔸Working knowledge of Azure networking, firewalls (Fortigate), VPN and virtual WAN 🔸Experience with Intune, Entra ID, and Microsoft Defender 🔸Familiarity with automation and infrastructure-as-code (Terraform desirable) 🔸Understanding of containerisation (Kubernetes) and virtualisation (Hyper-V/VMware More ❯
to Entra ID, MSTeams, Exchange, Sharepoint and OneDrive Experience of Cloud and OnPrem backup technologies High understanding of Virtualisation, SANS and server hardware High understanding of networking, firewalls and vpn technologies Experience working in an IT Systems related 3rd line role The ability to understand risk and actions that could be taken to mitigate the risk with regards to system More ❯
IT Support Engineer (2nd/3rd Line) CO Manufacturing Wakefield Competitive Salary + Benefits Mon – Fri, 40 hours a week Benefits : 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal More ❯
