2 of 2 Value-Added Service Jobs in Reading

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to … within the data center. What you'll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment setup, deinstallation … Special maintenance requests (e.g., simple repairs, equipment exchange, technical measurements). Keep clients and internal teams informed about work progress and deliver value-added services. Monitor and document customer services provided by external providers. Implementation Services: Support migration and implementation activities under the coordination of the More ❯

Identification of key trends, opportunities, and risks for the business across Europe and the UK Regular communication, prioritising, and delegating tasks to customer service team members Updating and maintenance of the CRM tools Providing up to date and accurate sales pipeline forecasts Communicating pricing levels and delivering on … transportation and critical utility infrastructure projects, complex non-residential construction and outdoor living solutions, CRH's unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and More ❯